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Sony KD 55A1

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Fraz57
Member

Sony KD 55A1

Downloaded latest software and now picture darkens after about 20 seconds. Its dull and horrible. Totally ruining my enjoyment of the World Cup. Tried all different options including light sensor on/off, no difference, really poor!

13 REPLIES 13
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Almou_10
Specialist

Hi Scramz,

 

Dose this dimming issue happen only with the world cup BBC HDR stream? have you tried other contents in HDR to make sure that the issue is caused by the TV? 

Have you tried any troubleshooting steps?

 

Cheers,

Almou_10

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Kuschelmonschter
Hero

Why don't you just follow the link that I posted?

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Scramz
Member

Tried all content, including HDR football without the static score section. It seems the dimming only happens when the static score in football is there, remove the static score section and dimming no longer occurs. I posted in the dimming thread. 

profile.country.GB.title
Almou_10
Specialist

Hi Scramz,

 

I think this now makes sense, can you check the following link, the second point explains how this helps saving the TV from the risk of image retention:  http://bit.ly/2MJEw8f.

 

Cheers,

Almou_10