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Just installed the recent update to my Tv. The source menu recognises SkyQ on the hdmi port however it won't accept the feed. Unable to watch sky currently.
Hi @ChrisMorrey What is the full model number of your TV? Strange glitches like this are often cured by a reset or full factory reset.
https://www.sony.co.uk/electronics/support/articles/00170595
Morning, my TV is a KD-55XE8596
The software is up to date according to the TV when you ask it to do an update search.
Many Thanks
Since an update was released recently, it could be unreachable for the TV. The latest version for this model is v6.6575
If you've already got that version installed, try disconnecting everything from the TV and then unplug it from the mains for 2-3 minutes to depower and then try connecting everything back again.
- J.D.