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No HDR auto switching after latest Bravia update
Updated my 3 week old 55xe9005 today to realise that the tv has stopped auto switching between HDR.
Have tried a factory reset on multiple HDR sources.
It seems the only way to enable HDR is manually.
Anyone else having issues?
cheers
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Hi Spalding,
Welcome to the community and thanks for posting.
We'll look into this and get back to you when we have an update.
Best wishes,
Ed
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It seems that there are now multiple reports related to the same issue.
- Picture settings don’t change with HDR channels
- Help! X900F/XF90 HDR picture settings not changing automatically
- And now No HDR auto switching after latest Bravia update
Maybe it’s an idea to make a single thread out of all three for all members to follow and possibly add their report.
In any case please mention your:
- TV Model
- Firmware version (press HELP on remote and view on top right corner)
- The source input on which the issue occurs either DVB-C (Digital Cable tuner) or DVB-S (Digital Satellite tuner) or HDMI 1-4 (name the device connected) or USB (name the app to playback) or AndroidTV Streaming Apps (name the app e.g. Netflix, Prime, etc)
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Hi Spalding182,
I would recommend getting in touch with the support team to get help with this here.
Make sure to prepare a short video showing HDR content while TV won't automatically switch.
Best wishes,
Sean Mc