i can't access screen settings in system settings.

[henryjohnson528]

i can't access screen settings in system settings.it is greyed out . help me what should i do

[Drewde]

Hi,

Can you please let me know what input you're using and what device is connected to the TV.

Thanks,

Drew

[henryjohnson528]

Sony bravia W67 E ...

[Drewde · Accepted solution]

It may depend on what input you have at the time. Can you try a factory reset so we can rule out any issues with that.

Let me know how you get on.

Thanks,

Drew

[henryjohnson528]

it says "feature not available with current input mode" and it(screen size options) is greyed out in system settings