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Adroid TV software update problem KDL43W80c (UK)

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tmobyrne
Explorer

Adroid TV software update problem KDL43W80c (UK)

Good day,

 

 

Just taken my new TV (above) out of the box. Started up, starting going through setup, Connected ethernet cable at start and chose the Update Software option whne it was presented as an option.

 

This seemed to complete to 100% But the screen then blanked and displayed a symbol with a hand holding a cable covered by a red cirle with a blue circle symbol to the right.

 

TV will not respond to the remote, have switched off and waited several times but everytime I switch on the above two symbols appear.

 

I tried to unplug the Ethernet cable and plug back in but no change,

 

Cannot locate anthing on the Internat that covers this problem.

 

HELP PLEASE!

 

Terence

1 ACCEPTED SOLUTION

Accepted Solutions
Anonymous
Not applicable

Hi there

 

Turn the tv on and leave it on as it is still updating.  The update can take about 45 minutes.

 

The 100% indicator is simply the data downloading - not the installation

 

Cheers

View solution in original post

1 REPLY 1
Anonymous
Not applicable

Hi there

 

Turn the tv on and leave it on as it is still updating.  The update can take about 45 minutes.

 

The 100% indicator is simply the data downloading - not the installation

 

Cheers