2015 Bravia Android TV Issues

[NickCo1979]

I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!

1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435

2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.

3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360 

4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.

As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.

[notspurs]

Hi thank's for reply, no it does not , but i have just diverted hdmi straight to tv from bdp s7200 and the picture is fine. Seems proplem is passthro' on the amp (ARC), which is str dn860. But problem is that if i leave the setup as is, im not going to get DTS-MA etc  ?

[theshamelessmanc]

@notspurs

I see,  so you have your bdp into amp,  amp to tv. Does your bdp have an optical out? That could be used to connect to the optical in on the amp. At least you know you will get some form of surround sound. 

[notspurs]

have been watching some 3d content, hdmi direct to tv, picture has dimmed considerably again, must be an issue with the bloody TV Should have kept my KDL HX923! Only happens on 3D content tho weird

[ricsmith5]

and now to add to the ever increasing list of issues i have a line near the bottom of the screen of missing picture, only a few millimetres missing - but missing none the less

[ricsmith5]

right across the whole width - neglected to say

[cozzykim]

@ricsmith5

Sorry to say that that sounds like a panel or bus hardware fault, take it back for a replacement.

[Brigante01]

Does anyone know if the update on the 13th October will  give us the HDMI Enhanced setting here in the UK?

i bought the 43X8305C to be used as a PC monitor and only learned afterwards that it doesn't do 4K@60hz@4:4:4 here only in the US. Very disappointed, will have to return the TV if it's not in the next update 😞

[Heckie]

Do ANY of the apps output 5.1? I.e. Google Play movies etc?

My PS4 seems to pass 5.1 through the tv into my Sony receiver OK, but I can't get it to work with Chromcast or Nexus Player, unless they are plugged into it directly.

[NicolaiLarsen91]

The Video apps does. I use it to play my remux mkv files, since my BD can't
play them all without freezing.

But regarding PS4 and surround. If I use PCM I get stereo and Dolby or DTS
gives me surround, but about a second delay in the audio??

[Heckie]

OK, thanks. There was a delay on PS4 but not quite as bad as a second!