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Bdp s300 shows Can't play disk

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ragitash
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Bdp s300 shows Can't play disk

player displayed above message trying to play the film Immortals. Checked for upgrades on the web site and found 6.20 upgraded machine but still will not play, also will not play any blue ray only standard DVD

any idea what this could be? played a blue ray ok previously before trying this film and the uk upgrade

Ragitash

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