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Yellow band on screen top (Z5 Compact)

PaUbRo
Visitor

Yellow band on screen top (Z5 Compact)

My Z5 Compact shows a yellow band on the top of the screen. Is it normal? Can I fix without having to send it to Sony?

16 REPLIES 16
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MarlonUk1
Expert

lets try to prove that this is not a software problem first,

try to run xperia diagnostics especially the screen/display test.. does the discoloration still appear?

how about when you boot your phone on safe mode?

if the discoloration still appear on those situations. most likely they are hardware problems, and the only thing would help is to send your device to your local service center Local support

PaUbRo
Visitor

Hardware problems.

I'm sending it to Sony... Let's see if they get it fixed...

Mcfabio
Visitor

My z5 compact only 3 month old and has a yellow on screen around the power button been like it for about 2 month's now might take it back to get looked at
Leilaaa
Visitor

My phone (Z5) has the same issue. I've had it for 1 year and 6-ish months then suddenly a yellow, burn-like thing appeared on the right side of the screen. As the phone gets hotter, the yellow gets darker and brighter but when it's not that hot the yellow is not too bright. I don't have warranty anymore since I exceeded 1yr, how much will it cost for it to be repaired? Slightly_frowning_Face 

jis87
Visitor

It's a fairly regular problem with Sony phones. I had Xperia S, Z, Z3 and now Z5 with the same problem. Screen gets hot and the glue somehow turns yellow and stays that way.

Could be something else. I actually had to send my Xperia Z3 to service so many times because of yellow screen that Sony sent me a new Z5 a year ago. 

Now my Z5 is showing a yellow stripe in the upper left corner. It's visible especially when the screen is in full brightness.

There's nothing you can do but to send it to Sony service center where they replace the whole screen.

Bleedo
Visitor

Just noticed the same thing on my Z5 premium

This is the third issue I've had with my Z5 in like 3 months.  Had to take it in for buttons not working twice.  Can't say I'm happy with the quality of this phone.  It will probably be the last sony phone I buy.

vfm
Visitor

I have the same issue with my z5 compact