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Xperia Z5 Sudden Death

AnonymousJoe
Visitor

Xperia Z5 Sudden Death

Phone was working fine until the screen went dark. Phone was at ~65%, and I thought it strange.

Attempted to power on device, but unresponsive. Plugged in to charger, but no LEDs responding.

Device became extremely hot, so unplugged to allow to cool off for several hours.

Plugged device back in for approximately 2 hours, periodically checking for overheating, though it did not.

Attempted to power on again afterward with no success.

Attempted ALL of the following troubleshooting steps on the official Sony website (http://support.sonymobile.com/global-en/xperiaz5/faq/I-cannot-power-on-my-device/).

NOTHING has worked thus far.

I'm expecting Sony to take some accountability for allow such an inferior product to be distributed for resale.

There is no excuse for this. Why create a work of art WITHOUT substance? Sony makes the most beautiful electronics, but tends to fall short in quality assurance. Quite sad, really.

Tags (1)
13 REPLIES 13
jayps667
Visitor

hi. i am from PH as well and my Z5's from UK. have you had any solution about this? 

Sks225
Visitor

Same thing happened to mine less than 4months in..

Havent been able to fix.

Did you find a solution!???? 

Amped
Visitor

my own cellphone did exactly the same. i contact my assurance compagnie (in canada we have assurion) they quickly change my cellphone. but the new one die the same way a month later. now i'm stuck whit a beautifull black brick. can anyone help us please? 

Shoel
Visitor

Thanks buddy. Worked for me