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Xperia Z1s can not connect to bluetooth

Vivi65
Visitor

Xperia Z1s can not connect to bluetooth

I can't connect bluetooth to either my car or headphones or any devices after I did a master reset on my phone that was not updating anymore. Freezing my apps 

2 REPLIES 2
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Uliwooly
Expert

@Vivi65

Test bluetooth

Settings > about phone > diagnostics > test > test bluetooth

you can also repair the phone with XC >>> Xperia Companion

CameronT
Champion

Hi @Vivi65, welcome to the community. I am sorry to hear about this issue with your handset Slightly_frowning_Face

In addition to the steps Uliwooly suggested, I recommend you test your handset in safe mode and see if you are experiencing the same bluetooth and performance issues.