Join now - be part of our community!

Unable to attach file to message

SOLVED
lukepresto
Visitor

Unable to attach file to message

Anybody else having problems attaching MMS to text messages on the Z5? The menu screen hovers underneath the keyboard but when you minimise the keyboard, it all disappears.
Phone is up to date.

Tags (2)
1 ACCEPTED SOLUTION

Accepted Solutions
Jono67
Visitor

Disabled clean master ok now

View solution in original post

14 REPLIES 14
profile.country.GB.title
Uliwooly
Expert

@lukepresto

which messaging app are you using?

Phy
Legend
Legend

Do you experience the same on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
Christofer
Champion

Hi @lukepresto,

If you are using the default Messaging app then try doing the same thing in safe mode as @Phy suggested.

Djeang
Visitor

I've got the same problem, it works in safe mode but not in usual way... help!!

Rickard
Master

This indicates that the cause is a 3:rd party app that has been downloaded to the phone.

Have you downloaded any apps that are active at all times having some sort of overlay or mesh that's displayed in all menus?

Jono67
Visitor

I'm having the very same problem everything I try to attach to a message the background comes up and keyboard hovers but unable to resolve
Jono67
Visitor

No safe mode
Christofer
Champion

@Jono67

The same thing happens in safe mode as well or you haven't tested safe mode yet?

Another user found that an app called Clean Maser caused this, do you happen to have that app installed?

lukepresto
Visitor

Yeah, I use clean master. Any other apps or recommendations for anything that does the same job as clean master?