Sound problems after using car stereo

[UNOHOO]

Hi there, Z1 was working fine until I started using cable to connect to car stereo for music. Have done factory reset but problem of only taking call via loudspeaker and no sound in music player still there

[Jake-SonyXperia]

Hi UNOHOO,

Discussion Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines

Are you getting audio when a headset is plugged in to the handset? 

And is it still possible to get audio when using the Car Stereo cable.

[UNOHOO]

yes to both

[Jake-SonyXperia · Accepted solution]

Try clearing the Smart Connect application.

Menu > Settings > Apps > All > Smart Connect > Clear Data 

[UNOHOO]

Thanks, all good again

[Jake-SonyXperia]

Great, glad to hear it