Sony Xperia Z3 back and home button is not working properly

[saranglebah]

Hi All,

I am using Sony Xperia Z3 for almost 2 years ( since dec 2014) and didn't have any issues. But since yesterday i am facing one problem, back and home button is not working properly, sometimes can be used when i tried many times. Previously working great.

Please help me to solve this problem.

My Xperia Z3 :

Processsor Info : Qualcomm MSM8974APRO-AC

Android Version : 5.0.2

Build Number :23.1.A.0.726

Baseband Version : 8974-AAAAANAZQ-00049-35

Kernel Version : 3.4.0-perf-g72984dd builduser@buildhost #1

[Uliwooly]

@saranglebah

To narrow down the problem you can repair the phone with PCC if that doesn't work then contact your Local support

software repair

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355