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Office365, no option to sync calendar

SOLVED
Peter_H
Visitor

Office365, no option to sync calendar

I have recently updated my phone to lates .368 and suddenly I got lots of problem with my phone. Camera not working, phone calling app crashing, could not recive messages etc. So I did a factory reset.

Now almost everything works, and my phone feels a lot faster than earlier updates. But because of the factory reset I had to re-install all my mail accounts. But the problem is that my work mail Office 365/Exchange fail to sync my work calendar, why? it did work before.

I have done this: http://support.sonymobile.com/us/xperiaz1compact/userguide/Synchronising-with-a-Microsoft-Exchange-A...

But the account creation will end after it automatically finds the account detail in step 5. I never get to step 6 to accept the corporate server control stuff. And I can only choose to sync email, there is no option to sync calendar and contacts like it was before my factory reset.

Why can't I sync Office 365 calendar?

1 ACCEPTED SOLUTION

Accepted Solutions
Hampus
Champion

Hi,

I'm not sure if you have tried to setup your Exchange account manually. Could you try to set it up manually instead to see how it goes?

View solution in original post

3 REPLIES 3
Hampus
Champion

Hi,

I'm not sure if you have tried to setup your Exchange account manually. Could you try to set it up manually instead to see how it goes?

Peter_H
Visitor

I have recreated my accout 3-4 times. And last try I manually entered outlook.office365.com as server, not using the automatic server discovery feature. When I manually entered the server it worked, I got the server admin question and I can sync calendar and contacts. By using the feature to autodiscover the phone is converting the Exchange account to an imap account.

So the solution is to manually enter the office365 server.

Hampus
Champion

Glad to hear that it's now working!