Join now - be part of our community!

NFC suddenly not working

rob113093
Visitor

NFC suddenly not working

Hi.

The NFC on my Xperia Z1 suddenly does not work anymore..

Yesterday, I connected my Z1 to a Smart Tag and the phone recognized it through the Smart Connect App. So the NFC was still doing fine. Then a while ago, I tried to connect my phone with the SRS-BTX300 NFC speaker, but it doesnt seem to connect and the phone does not respond to it. I then tapped my Z1 on a Smart Tag which also doesnt work anymore.. I already did a Phone Repair using SUS and did a factory reset, but it doesnt seem to help.. 

The phone is just 3 days old! Does anyone have a solution to this? Please help!

21 REPLIES 21
MichaelLao
Visitor

Even after repair software, my Z1's nfc still doesn't work.

Alexander1
Champion

In that case I suggest that you have this examined at an authorized service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Salawi
Visitor

I have taste this before, after a while I figured that it's from network connection. If your connection is off or week signal it's probably are not going to work.

Correct me if I'm wrong.
RainManTwo
Visitor

Any news in the issue ?

This morning my NFC stoped working. can't read any tags, or pair with my NFC enabled headphones (Sony SBH20).

nothing...

the icon is on, and all, but funcitnality not.

I'm on Android 4.2.2, will updating to 4.3 fix the problem ?

plsdunbiteme
Visitor

I had this exact same problem too. Had my phone for around 2 months, and then NFC just stopped working suddenly. Tried repairing via PC Companion, even upgraded firmware to .136, but nothing worked. Everything else like bluetooth, gps was ok; only NFC faulty.

At last, I took it to the service centre. Turns out its a motherboard issue and they had to open the phone to replace it.

Is this a common problem with Z1 owners? Motherboard failing after few months?

RainManTwo
Visitor

Is there any Sont expert that might shed some light on the subject ?

Alexander1
Champion

If you have tried safe mode and reinstalling/repairing the phone software using PC Companion without any success I suggest that you have your phone examined by a service center. Please contact your local Xperia support team for more information:

http://www.sonymobile.com/global-en/support/contact-us/

Zlex
Visitor

I too have the same problem, i remember keeping my phone on some NFC tags and it detected, later i switched the service off because it comsumes battery. Recently when i turned on and tried it doesnt work and upgraded to Kitkat also and after completion of the upgrade i saw a pop up which said updating NFC firmware.

Even after all of these it still doesnt work, unfortunately for me there are no service centers in my country and dont want to take this to a local shop and ruin the water resistance or so.

Any ideas, anyone got this issue sorted?

Tags (2)
HiramMtz
Visitor

Hi, I bought two xperia Z1 6902(four days ago). One of them seem to work with out problem, but the NFC does not work in one of them. I used Sony Companion to upgrade/repair the cellphone but the failure still. (NFC icon can be turn on and off but Z1 does not transfer any data, I verified that problem is xperia Z1 by trying with other three NFC devices)

What can I do?. Currently, There is a solution for this?

Tags (3)
Sam
Legend
Legend

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

In this case it appears you have a hardware issue with your handset and as such I would have to advise you speak directly with your local  Xperia Care team regarding having an assessment arranged.

sony_logo126x24.gif
What are your thoughts about this forum? Let us know by doing this short survey.