Microphone issues

[Tmy]

When I make call, I do hear from people but people can not hear from me.  I tested the microphone using the xperia diagnostic application but the microphone fails. But if I put the phone on loud speaker people can hear me and I can equally hear them.

[Uliwooly]

@Tmy

I'm sorry to hear that, Could you test your device?



Settings > About phone > Diagnostics > Test

Oreo

Settings > Support > Tests

[Tmy]

I diagnosed it yet it failed. The microphone failed and doesn't work .