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Messaging app shows wrong picture

SOLVED
mcbain82
Visitor

Messaging app shows wrong picture

I have a Sony Xperia Z3 from Rogers and I am using the Messaging app provided by Sony.

The Messaging app worked properly until I needed to send the phone away for service about two months ago. When the phone came back, I used the Sony desktop app to restore my data. After that, whenever I receive a picture via text message and I press the picture to open it, the wrong picture appears. For example, I received a picture today from a friend. When I click on it, an old picture from my camera roll appears. I have tried clearing the Messaging app's cache, disabling it, restarting the phone, and then re-enabling the Messaging app. Nothing works.

The other texting apps on my phone (Messenger, by Google, for example) work properly. The problem is isolated to the Messaging app from Sony. And my phone works properly otherwise - this is the only issue.

Does anyone have a suggestion as to how this can be resolved?

Tags (2)
13 REPLIES 13
bodog
Visitor

omg yay thank you it worked!!

Swaff
Visitor

Thank you for figuring this out. I was on the verge of smashing this new phone.

Zgl
Visitor

I have a LG Tribute Dynasty phone

Angelus84
Visitor

https://www.lg.com/ca_en/support/product-help/CT30014940-20150929584034-others

Its mainly a programming or cache error. 

You can clear the cache its a temp solution or like they have on their other solutions you can download the google messaging app.