Audio PROBLEM!!!

[LisaKabir]

Whenever I open settings and heads to sound and notification , from there  to accessories settings and when i click on headphones (general) , it shows unfortunately audio settings has stopped . It pops up every time i try to go there.  Please help me. 

[Qatrium]

@LisaKabir

Ok, no problem. Your last resort is performing a software repair using Xperia Companion. This will do a clean installation of the latest firmware and will also wipe your internal memory. Don't forget to backup using Xperia Companion, but preferably without adding apps or settings to the backup.