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Android 7.0 on Z5 call history and contact ID not showing

SOLVED
ErmsOliveira
Visitor

Android 7.0 on Z5 call history and contact ID not showing

Hello! I just updated to version 32.3.A.2.33 and the call history and incoming call aren't showing contact info anymore.

I can see the numbers in the history and the caller's numbers, but not their names.

However, the address book has all their info, and when calling from there, also from favorite contact, the phone shows their name. When typing the number in the dialer, the phone bribgs up the correct contact, so I don't know what's happening.

I'm from Brazil, and the update was delayed due to carrier policies, I believe.

The phone was perfectly fine before the update, and all the history was affected by this glitch.

Restarting the phone and forcing the stop of the app didn't work. 

(By the way, I apologize in advance for any errors).

1 ACCEPTED SOLUTION

Accepted Solutions
disimes95
Contributor

Hi, and welcome,

Did you tried to repair the phone using Xperia Companion?

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Olá, sê bem vindo à comunidade,

Tentaste reparar o telefone com o Xperia Companion? (PT-BR link)

View solution in original post

3 REPLIES 3
disimes95
Contributor

Hi, and welcome,

Did you tried to repair the phone using Xperia Companion?

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Olá, sê bem vindo à comunidade,

Tentaste reparar o telefone com o Xperia Companion? (PT-BR link)

ErmsOliveira
Visitor

Not yet, but I'll try over the weekend. I noticed that the SMS app has the same glitch. Looking forward to repair Slightly_smiling_Face

NeoBeum
Enthusiast

I blame Google for the crap dialer and contacts app for Nougat. also bluetooth....