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Xperia-XZ battery don't last!!!

1202A
Visitor

Xperia-XZ battery don't last!!!

Xperia-XZ my phone is brand new and the battery drains like nothing. Should I send it back to Sony or what? 

6 REPLIES 6
CameronT
Champion

Hi @1202A, I am sorry to hear about this. Slightly_frowning_Face

Can you please go to Settings > Battery > Show Battery Usage and take a screenshot of this page?

1202A
Visitor

Screenshot_20171012-105243.png

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najodleglejszy
Expert

@1202Aif you tap "Screen" on that list, what does it say under "Time on"?

1202A
Visitor

It's on 2 hours 11 minutes 

1202A
Visitor

Why is my phone idle so high? Cause of the andiod software? Is it normal? 

Thorgorn
Visitor

Phone idle is pretty high. What firmware are you running can you send a screenshot?

Also its worth a try, Disable the movie creator app. This does wonders for the battery Slightly_smiling_Face i guess each user is different but read about it alot. I always have this disabled and dont get any battery drain apart from the normal use ect