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ilikesony

Hi.

My Sony Xperia XZ became hot and starts melt while i charge it with original charger.

Authorized Service Provider sayd that is out of warranty. is it really?

Now i can't use my phone (

Lord_viridis

Did you go straight to service provider, or did you contact your Local support

Can we see the end of the cable that separated?

Emil

Hi @ilikesony,

I'm very sorry to hear this.

I recommend that you contact your Local support for more information. This is a international community your local support team is better equipped to assist you with inquires regarding warranty and service procedures as these may differ between countries.

I hope it all works out.