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My phone get very hot after the latest update.

SOLVED
baisss
Visitor

My phone get very hot after the latest update.

After the latest update of 52.0.a.3.202 which is updated yesterday my phone get very hot. When I shut down all the apps the cpu utility percentage is about 60 to 80 percent and the temperature is about 55 celsius. I also tested my phone with AVG anti virus and found no problem with virus. So my guess is that there should be some problem with this update.

With this CPU utility my battery won't be able to last for half a day. So any help is welcome.

------------------------------------------------------

Some update:

When I turn no the stamina mode it seem to only get hot when screen is turned on.

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1 ACCEPTED SOLUTION

Accepted Solutions
profile.country.NL.title
Strampke
Expert

Hi @baisss 

I copied a bit from the User Guide

Heat is generated by apps that draw power from the battery.

To view battery consumption for applications
1 Find and tap Settings > Apps & notifications .
2 Select an application and review its battery consumption under Advanced >
Battery.
General usage tips to improve battery performance
The following tips can help you improve battery performance:
• Lower the screen brightness level, see Screen settings on page 55.
• Turn off Bluetooth, Wi-Fi and location services when you don't need these
features.
• Turn off your device or use Airplane mode if you are in an area with no or low
network coverage. Otherwise, your device repeatedly scans for available networks,
and this consumes power.
• Use a Wi-Fi network instead of roaming when abroad. Roaming is scanning for
your home network and puts additional demands on your battery as your device
must transmit with a higher output power, see Wi-Fi on page 45.
• Change the synchronization settings for your email, calendar, and contacts, see
Synchronizing with online accounts on page 51.
• Check the applications that have a high battery consumption and consider the
battery saving tips provided on your device for these applications.
• Change the notification level for an application, see Notifications on page 28.
• Turn off the location-sharing permission for an application, see Application
settings on page 58.
• Uninstall applications that you are not using, see Application screen on page 22.

35
• Use a Sony original handsfree device to listen to music. Handsfree devices
consume less battery than your device's loudspeakers.
• Restart your device every now and then.

Goto Settings and find: Consuming Apps.

The troublemaker might hide itself in there.

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4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

@baisss 

What if you reinstall the update with XC? make sure to backup everything 

baisss
Visitor

Yeah, if nothing worked, I will try it at last.

profile.country.NL.title
Strampke
Expert

Hi @baisss 

I copied a bit from the User Guide

Heat is generated by apps that draw power from the battery.

To view battery consumption for applications
1 Find and tap Settings > Apps & notifications .
2 Select an application and review its battery consumption under Advanced >
Battery.
General usage tips to improve battery performance
The following tips can help you improve battery performance:
• Lower the screen brightness level, see Screen settings on page 55.
• Turn off Bluetooth, Wi-Fi and location services when you don't need these
features.
• Turn off your device or use Airplane mode if you are in an area with no or low
network coverage. Otherwise, your device repeatedly scans for available networks,
and this consumes power.
• Use a Wi-Fi network instead of roaming when abroad. Roaming is scanning for
your home network and puts additional demands on your battery as your device
must transmit with a higher output power, see Wi-Fi on page 45.
• Change the synchronization settings for your email, calendar, and contacts, see
Synchronizing with online accounts on page 51.
• Check the applications that have a high battery consumption and consider the
battery saving tips provided on your device for these applications.
• Change the notification level for an application, see Notifications on page 28.
• Turn off the location-sharing permission for an application, see Application
settings on page 58.
• Uninstall applications that you are not using, see Application screen on page 22.

35
• Use a Sony original handsfree device to listen to music. Handsfree devices
consume less battery than your device's loudspeakers.
• Restart your device every now and then.

Goto Settings and find: Consuming Apps.

The troublemaker might hide itself in there.

profile.country.NL.title
Strampke
Expert

Another great way to check for troublemakers is the support app.

Find out what's behind the icons on the main page.