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Calling screen "issue"

SOLVED
Marko_speedfrea
Visitor

Calling screen "issue"

Hello everyone, I just wandered if anyone knows if you are anyhow able to activate calling screen to be like before? I'm being annoyed that I must to unlock the screen every time someone calls, even just to see who's calling. And if it's going to be enabled in a future update? I hope many of you agree with me. 

1 ACCEPTED SOLUTION

Accepted Solutions
Marko_speedfrea
Visitor

So I just solved the issue. I just cleared all data from the phone app and it just works again. 👌😁

View solution in original post

27 REPLIES 27
profile.country.PT.title
NunoSEN2
Hero

Hi @Marko_speedfreak;

Don't know exactly what you mean, the calling screen is available when receiving a call without needing to unlock the screen. Since when are you having this behavior?

Marko_speedfrea
Visitor

Not on my XZ Premium with Android Pie. That's a security feature that comes with update on Android Pie. Does it work for you normally like before? 

profile.country.PT.title
NunoSEN2
Hero

@Marko_speedfreak;

Yes; I also have the phone updated (XZ Premium) to Pie and when recieving a call, even with the screen locked, the calling screen behaves exactly as before (you can answer or reject the call and after ending the call the phone returns to the locked screen). Can you tell where you read about that security feature?

Marko_speedfrea
Visitor

I can't find it now, but I think it was somewhere in the lockscreen settings. Maybe I just thought so, but still, it's really annoying. I hope it's going to be alright after one more update from Sony.

Marko_speedfrea
Visitor

So I just solved the issue. I just cleared all data from the phone app and it just works again. 👌😁

profile.country.GB.title
Nowsty
Member

I have the same issue for the last few days after the pie update .My phone rings screen stays black after press power button to get screen on then the ringtone stops then have to unlock phone to answer it ?

Marko_speedfrea
Visitor

Solution:

Hold on your call button to open properties, clear all app data and it should work again. That's how I solved it.

profile.country.GB.title
Nowsty
Member

Yeah that sorted it, many thanks 👍

SDS1
Visitor

Screen remains black when receiving incoming call. It rings and vibrates. Have to press the power button, draw my unlock pattern, select phone, the select continue call in progress before I can answer call. Any suggestions?

Doug