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4K video skipping

SOLVED
Jsizz
Visitor

4K video skipping

I have an xz2 for less than a month and I recently recorded some 4k videos and in almost all of them there is a moment where the recording stalls and freezes and resumes.... It comes out looking like a still image while sound is still recording and then will resume movement that matches the sound. I have tried it with and without HDR and same problem. Has anyone else noticed this? Is it a problem with all phones or just the one I happened to get? 

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1 ACCEPTED SOLUTION

Accepted Solutions
aaronbs
Visitor

I think the last update fix the problemm, check it. In my phone there isn´t lag or skip

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44 REPLIES 44
Laur_Andrei
Visitor

Hey there , when I record 4k ,sometimes after 30-45 seconds of recording starts to have a little lag for around 30 seconds and then normal again. Any idea why ?

Laur_Andrei
Visitor

I have the same problem , i tried with XC to reinstall software and the problem is still here. Maybe it is a problem with the version of the software and a new update may fix it.

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najodleglejszy
Expert

@Laur_Andrei@Jsizzdo you record the video to the SD card? if yes, could you switch to internal storage and see if the same thing happens? you can change that by opening Camera app, tapping the cogwheel icon and then choosing > More > Data storage.

Laur_Andrei
Visitor

It is the same in any situations, even without an sdcard

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Qatrium
Expert

Did you try if the same happens while in safe mode?

Laur_Andrei
Visitor

I tried it in the safe mode and it is the same. I still think it is a software problem because any other functions of the camera works flawless

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Lord_viridis
Expert

Is this in 4khdr? Or just 4k?

Is it possible you guys could upload to YouTube and link the videos?

Laur_Andrei
Visitor

https://youtu.be/6w7voOpmfpc

4k simple, the lagging begins at the 26th second

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Lord_viridis
Expert


@Laur_Andreiwrote:

https://youtu.be/6w7voOpmfpc

4k simple, the lagging begins at the 26th second


Thanks, it's very clear to see.