Join now - be part of our community!

Z5 Premium sudden death

Queli
Visitor

Z5 Premium sudden death

Hi, it's been 2 weeks since I have this phone and it has suddenly died in three occasions, two of them during the night. All times battery was between 45 and 80%, and there was a blue light flashing. I need to press the start button plus the +volume to bring it back to life. It's quite annoying as I set the alarm in the phone to wake up...
Thanks.
6 REPLIES 6
Phy
Legend
Legend

Repair the phone with Sony PC Companion.
http://support.sonymobile.com/gb/tools/pc-companion/
Queli
Visitor

Thanks for your quick response! I have a Mac, is it Bridge the one I have to use? Also, will I lose my data? Tx
Phy
Legend
Legend

Yes, you will have to use Bridge for Mac, and your data will be deleted.

http://support.sonymobile.com/gb/tools/bridge-for-mac/
profile.country.GB.title
Uliwooly
Expert

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

Queli
Visitor

Done it, but still dying Slightly_frowning_Face
profile.country.GB.title
Uliwooly
Expert

@Queli

were you able to solve your issue?