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Xperia z3c unlocks in my pocket

Kvaju
Visitor

Xperia z3c unlocks in my pocket

Hi

I'm running Lolipop on z3c, and the phone is very often unlocked in my pocket.

I get it out of my pocket, and it turns on location/nfc/bluetooth, sometimes even do phonecalls.

Its very frustating, the only thing that bothers me with this phone.

Glove mode is off, doble tap to wake is on (try to turn it off, but didn help).

Today I change display lock, its not swipe up to unlock anymore, but pattern, and even then I hear diler typing (emergency call option bellow pattern).

Does anyone have same problem?

21 REPLIES 21
SergioPL1
Contributor

Same for me. The only solution is to use screen cover or backwards to body. Very annoying and devastating experience. I made many calls, video recordings and other stuff because of that.

Currently I dropped smart lock and use pin lock which is a risky workaround because I can wake up with wiped phone (10 tries to erase - MDM management requirement).

I haven't experienced that on iPhone 3,4, Z1 and Z1C. It occurs almost every day on Z3C.
Kvaju
Visitor

After repair over PC companion same problem :S

Kvaju
Visitor

I turned aroud back od phone to my body, same problem. Really hope Sony will fix this, il buy temperd glass and see if the problem will stop.
Dracir7
Visitor

That happens to me too but just with double tap on...
SergioPL1
Contributor

I have double tap disabled. When enabled it is nearly 100% chance of unintended call or messages.
Kvaju
Visitor

How can I contact Sony directly, to let them know about this issue, and maybe hoping for solution.

Kvaju
Visitor

I downgrade to Kitkat, the phone battery is much better, I downgraded becouse of this unlocking in my pocket problem, hoping it will solve out, but

the problem is still here.

I turned off double tap, same problem, It turns flashlight, airplaine mode, by itself, the phone is hot becouse flashlight is working :S

sometimes it reads messages from notifications, even turns calls by itself.

I thougt pattern will solve problem, but under the pattern dots, there is emergency call button, and I hear from my pocket dialing and dialing clicks, thats is anoying!!

 maybe it is some sensor problem or something, I really dont know.

Under the diagnostics - test device, it is all ok, every test is passed.

JSt4rk
Visitor

Same problem on my Z3 compact, otherwize I'm quite happy with the phone but the unlocking of the phone in my pocket is very frustrating.

100% of chance to happen with the double tap on, and still happening time to time with double tap off

I hate when this happen !

Just because of that I will not buy another Sony mobile, for this amount of money it is unacceptable to me !

Kvaju
Visitor

Just to let you know I sell my phone, now I own OnePlus One, with double tap on, and the phone is locked in my pocket.

Hope next update will fix this bug for you guys.

Cheers

niczoom
Visitor

Just got a Z3 compact and first problem is waking up in my pocket !!

How annoying, coming from a One+ on which it worked great, to this, is a joke.

Come on Sony pull your finger out and get it working, not like it has been happening for a week or so it been going on for months ............