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Xperia Z3 back cover elevated itself

Pz3004
Visitor

Xperia Z3 back cover elevated itself

IMG_20150106_155002.jpgIMG_20150106_155047.jpgSo I have been using my Z3 for about a month now, I recently noticed that my phone doesn't lay flat on the ground, it wobbles a little, then it starts to worry me, under close inspection, the back panel between the power button and the microSD card slot was elevated up, I am really concerned about it, is it because the overheating of the phone? The adhesive is melted by the overheating of the phone? I am scared that the phone will loss its waterproof ability…

33 REPLIES 33
dandy63
Leader

Hi, did reply about the crack...just a couple of posts back, we should wait to see if he replies regarding the cover......well spotted tho Slightly_smiling_Face

Curnow1
Contributor

Ok thanks, anyways i agree lets wait and see what he will say about it, but im sure the problem is solved Slightly_smiling_Face
dandy63
Leader

.......Kudos all round :smileysmileywink:

Pz3004
Visitor

The cut is from the screen protector I applied, I am sure that it did not came lose, and as I say it, when I lay it down on a flat surface , the phone is not laying completely flat on the surface, it wobbles, not that noticeable thou, I saw the picture of the Z3 having the same problem, it does also have a cut out at the camera area, I assume he/she also uses a screen protector
Curnow1
Contributor

Pz, yes i found a forum about it
/t5/Xperia-Z3-Z3-Dual/Z3-Back-coming-off/m-p/913352

But i dont see any protector 😕 if this is a wrong 1 please post here the one you found.
Now in this case the gap is so small that i dont even see any adhesive or components. In the forum i posted we see the battery and adhesive coming off. If its possible then get a torch or a flash and ask someone to take a picturr of what's inside. I still think its the protector, but if you are sure then contact sony and post the picture in this thread.

@dandy
What do you meam by "kudos all around"
dandy63
Leader


@Pz3004 wrote:
The cut is from the screen protector I applied, I am sure that it did not came lose, and as I say it, when I lay it down on a flat surface , the phone is not laying completely flat on the surface, it wobbles, not that noticeable thou, I saw the picture of the Z3 having the same problem, it does also have a cut out at the camera area, I assume he/she also uses a screen protector

Hi, would you say that the actual framework of the phone is bent......if so this would cause the back panel to 'lift' exactly where it is on your phone......was hoping it was the glass protector but if your frame is slightly bent it wont be, do you carry your phone in your jeans pockets etc 

Pz3004
Visitor

It's from this post,

http://forums.androidcentral.com/sony-xperia-z3/455770-sony-xperia-z3-back-cover-lifting-up-itself.h...

He/she almost had a similar problem as me, but just the different area. I think it's not possible to take a picture of what's inside,cause there is not really any gap, just a area that is popped up, not that noticeable thou, i do hope that it is what you think it is, but i'll probably bring it to have some check up

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Lord_viridis
Expert

Whatever the situation, it needs to be returned to place of purchase/Sony.
Pz3004
Visitor

i am not sure about the framework is bent or not, can't tell with my eye, but it look perfectly fine, i usually carry my phone in my pocket, but not jean tight pocket, usually when i put something in the pocket, it'll dangle freely.......?? i think you get the idea, lol

dandy63
Leader

Hi, we could try & work out what happened & what is actually 'popped' all day Smiling_Face_with_open_mouth_&_closed_Eyes So best to just get it sent into your local Xperia Care Centre or possibly take itinto your place of purchase....

Good luck :smileysmileywink: