Xperia Z1 sudden condensation in camera and touchscreen not working.

[Cher29]

I was on the bus using my mobile (the windows were full of condensation), suddenly the touchscreen stopped working. I pressed the camera button and noticed that the camera lens had condensation. I switched it off and on again and the screen began to malfunction (full of lines etc) and then it turned black. Any idea what happened and if I can solve it myself? Thanks.

P.S. Sorry if someone already asked but I couldn't find someone with the same exact problem.

[Uliwooly]

@Cher29

I'm sorry to hear that but it seems to be a water damaged issue, you will have to contact your Local support to get it inspected, request a vacuum test, that will prove who is at fault. 

[Christofer]

Hi @Cher29,

I'm very sorry to hear this.

As uliwooly says, contact your Local support for more information on how you can get your phone examined at one of our authorised service centers.