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Xperia L restarting in 10 mins

RituXL
Visitor

Xperia L restarting in 10 mins

Hi ,

Since yesterday My Xperia L is restarting after every 10 mins . I have changed the sim and also checked but it is still restarting .

Can anyone tell me what's the problem and how to reslove it.

Thanks in advance .

Ritu

1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I suggest that you boot your phone into safe mode:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

If you experience the same behaviour in safe mode, a software repair via PC Companion would be recommended:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.