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xperia e1 dual restarting issue

jaideep1087
Visitor

xperia e1 dual restarting issue

sir , my phone xperia e1 dual is getting automatic restarted 2 times a day,what i have to do....

18 REPLIES 18
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_alexdon_
Expert

Boot the phone in safe mode,see if the same occurs:

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008

alexdon
Alexander1
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Do you experience the restarts randomly or can you see any pattern in the restarts? 

sameermehta
Visitor

I have same problem. I have bought Xperia E1 dual in April 2014. It restarts/reboots randomly maytimes in a day. It is driving me crazy. I have not installed many apps. I have only installed AVG antivirus, Clean master optimizer, Temple run2, candycrush, wahtsapp and picsart photo editor. Kidly offer me some solution. 

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_alexdon_
Expert

Remove the task killer and the antivirus.

alexdon
Karky
Visitor

ame problem with my xperia e1 single sim. i irritates me like anything...plz sugest me some solution..

techflutter
Visitor

Hi Alexander,
Removing the task killer and anti virus software does not work. Have you actually identified the issue here and come up with a proper fix??
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_alexdon_
Expert

No,I am only giving suggestions.Did you also try to remove the SIM?

alexdon
techflutter
Visitor

Sorry Alexdon,

I was addressing this at Alexander from Sony Xperia Support. My gut feeling is that it is a software bug. Why do Sony not have an explanation yet??!
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_alexdon_
Expert

Sorry,sometimes people confuse our usernames.Understood.

alexdon