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Xperia acro s screen turned yellow and i cant change it to normal

jujakamechi
Visitor

Xperia acro s screen turned yellow and i cant change it to normal

hello everyone , please help me my phone screen turned all the yellow i cant see screen i can see only blue black red this colors... please help me icant turn it back to normal
1 REPLY 1
Hampus
Champion

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

Did you do anything special with the phone when the screen turned yellow? You can always try to force a shutdown by holding the ON/OFF button + volume up(+) for 10 seconds.

Otherwise, I suggest that you perform a software repair via PC Companion:

http://www.sonymobile.com/global-en/tools/pc-companion/

In PC Companion you press start on Support Zone > Start on Update the phone/tablet software > Repair phone/tablet (the blue clickable link in the message) > Follow these steps without having your device connected to the PC.

Follow the instruction that appears in the program and do not connect your device until this guide tells you how to connect it.