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wifi network saved but not connecting

jme
Visitor

wifi network saved but not connecting

Z2 has work perfectly for months on our work wifi network. One day came up with msg wifi networks available, clicked on it, clicked to connect to saved network, and just says saved and doesn't connect.
Tried forgetting and reconnecting
Tried restarts
Defiantly isn't the router as others are connected
Is this a fault where my phone will need to be sent back?
5 REPLIES 5
Phy
Legend
Legend

jme
Visitor

Thanks, but none of those ideas seem to work Slightly_frowning_Face any other ideas for a technology challenged person?
Phy
Legend
Legend

boot on safe mode, forget and re-add the network, see if that helps

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008
jme
Visitor

No.luck. Is this a fault in my phone where I will need to send it to sony or kogan?
Phy
Legend
Legend

Contact Sony Xperia Support to find out where you can send it.
http://support.sonymobile.com/global-en/contactUs/