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Wifi, bluetooth and mobile network not working

Julianm
Visitor

Wifi, bluetooth and mobile network not working

Hello guys,

i've got two problems:

Firstly, my wifi and bluetooth suddently stopped working, I don't know if it happened after a update (I saw this was a big problem).

If i turn my wifi on, I can't see any networks. If i turn my bluetooth on, nothing happens.

My second problem:

My mobile network stopped working after i deleted the acces point name of Orange. Does somebody know how to fix this?

Thanks in advance!

11 REPLIES 11
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Uliwooly
Expert

@Julianm

Repair your phone with PCC and report back

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

Phy
Legend
Legend

1. Settings
2. More
3. Internet settings
4. Accept
Phy
Legend
Legend

Do you encounter the same WiFi and bluetooth issues while on safe mode?

How to boot on safe mode
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

How to boot on safe mode on Lolipop
1. press and hold the power key
2. once you get the pop up menu 
3. press and hold "power off" 
4. Boot on safe mode should become available
Julianm
Visitor

i can't download the internet settings because i haven't got wifi and mobile internet:p

Tags (1)
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Uliwooly
Expert

@Julianm

You can enter them manually or wait until you have a data plan, other than that it's futile 

Julianm
Visitor

I think it's working after changing the settings while being on safe mode. However, my internet is very slow but that is going on for a while. I have got 4G internet but it takes like 4 minutes to load a website. Do you know what could cause this problem?

Julianm
Visitor

Oh i forgot to say, my wifi and bluetooth aren't working yet.

profile.country.GB.title
Uliwooly
Expert

@Julianm

Have you repaired the phone with PCC?

Julianm
Visitor

Oh srry, i didn;t read your message well enough. I will repair it with sony tomorrow, thnx!