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update

Ali123
Visitor

update

i have pressed update on my phone and it turned off and has been off for an hour and wont turn back on, i have tried plugging it in to the charger and my computer?

4 REPLIES 4
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_alexdon_
Expert

Charge for about 1 hour and retry the process:

http://www.sonymobile.com/gb/tools/pc-companion/

alexdon
Ali123
Visitor

when i plug it in, the charging light doesnt come on, is it still charging?

HussainQuadri
Contributor


@Ali123 wrote:

when i plug it in, the charging light doesnt come on, is it still charging?


Try holding volume up and power for a couple seconds.

Then Try turning the device on.

Ali123
Visitor

that worked thanks, its now displaying the android icon with a spinning shape in its belly, im guessing thie means its still updating?