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update xperia m to 4.3 jellybean failed

_7
Visitor

update xperia m to 4.3 jellybean failed

Hi,

I am facing problem when updating to 4.3 jellybean in xperia m.In phone it shows "new system update available".But when i connect to pc companion it shows your phone is up ta date.when i update from phone,the updates r downloaded but couldn't be installed.it shows error like "couldn't install new software version.try again".I tried 3-4 times..but same problem occurs.

error.png

5 REPLIES 5
_7
Visitor

Screenshot_2014-05-08-16-22-39.png

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Uliwooly
Expert

It'll be a lot easier and faster to use your computer 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

_aman_1
Visitor

Hey after downloading the software switch off your phone for 1 minute and turn On then install the update. It will take 30 minutes then enjoy jelly bean 4.3
_7
Visitor

hi..

as i said before phone shows that new sysyem software available..but when i connect phone to pc ,pc companion shows your phone is up to date...

_7
Visitor

hi aman_

okk..let me try it..u r saying when i download update rather install it i should 1st turn off phone ,then swich on then intall..right ???