Join now - be part of our community!

Unable to make a phone calls because airplane mode on xperia Z3

amiraabakri
Visitor

Unable to make a phone calls because airplane mode on xperia Z3

My Sony Xperia Z3 doesn't have service. It can only connect to WiFi. I've tried airplane mode, shutting it off, resetting the phone. I cannot receive incoming calls nor make calls. This is becoming very frustrating. Help please!
13 REPLIES 13
Esssss
Visitor

Hi, I recently have had this problem and it lasted for months and was very frustrating, but one day updated i my phone and the problem went away I had signal and everything worked fine, now yesturday I updated my phone again and I have had no signal since, this is very frustrating a I believe this a a technical fault to do with the update, I tried everything to fix it but nothing worked.
profile.country.GB.title
Uliwooly
Expert

@Esssss

What if you try a new SIM card?

Esssss
Visitor

Well I'm a bit of an idiot cause it works now, but before when it didn't last for months, I tried everything; new sim cards, i talked to support and did everything they said, no on was able to solve this problem, I didn't send my phone off to Sony for it to get checked but was very close. I don't know what happened but it suddenly worked again.
profile.country.GB.title
Uliwooly
Expert

@Esssss

That's quite odd