Share your experience!
The problems in question were presented at the device after submersion in pool. All criteria for device submersion were followed, including the pressure test which the device itself has, was run and tested positive sealing caps.
After three days, the device began to have problems; damaged the SD card, the chip carrier began to be not recognized, the touch screen started to recognize two taps on the screen, the keyboard began typing letters without having requested them and finally not charged anymore.
I took the device to service center in 27/01 and in 05/02 i got an email saying that the device was ready to return to me.
When receiving the device, the technical report presented was that it was not made any repairs due to "software will not be Sony standard".
When I bought the device, the original factory system was Android 5.0.2 Lollipop. After a few months were released some updates at to the current version 5.1.1 on 23.4.A.1.264 RC4 would be to solve the problem of vulnerability "Stagefright" which affected Android systems.
The update was made from the software called "FlashTool" which the SONY international recommended on your own website / blog.
The device's bootloader was never unlocked, therefore, impossible to install ROM or non-genuine software.
The installed firmware 23.A.4.1.264 corrects "all" stagefright vulnerabilities, so would not leave my vulnerable device with 23.A.4.1.232 firmware.
In short, the device has not been repaired, and the reported problems refers to the "hardware" and not the "software".
In no time my phone / use would be unfair, because I bought it knowing his qualities and certifications (ip65 and ip68 - water resistance)
The first time I used the device in water, it has proven to be quite different than expected .... the same reported by many other users.
I leave here my discontent and I will use all the means that my problem is resolved
Hence my posts regarding requesting a vacuum test, water in the camera doesn't mean that the water enter through the camera but it has reached there, only a vacuum test can prove who is at fault. does the phone has any physical damages such as cracked screen, cracked back, etc?
Thanks Friend...
I'll take the device to the test
Ok...
Thanks for your support
Hi friends...
After 3 weeks, today I received my phone from repair service.
All is ok....they changed all the components and it´s ok
Thanks for your support