regarding mobile, software and accessories

[ka_143]

Dear,

I owned a new xperia z2

Utter waste product from sony..shame..

I can't use my camera for 5 min..the mobile is getting hot and shut off the option automatically.. And the same reason for video option also..

Another problem is un even finish of mobile body..big gaps between frames..

Local head set for this expensive mobiles..in advertising it seems mdr-mc31em but nothing from sony...

Very shameful sony..why you are cheating customers???? 

[dandy63]

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@ka_143 wrote:

Dear,

I owned a new xperia z2

Utter waste product from sony..shame..

I can't use my camera for 5 min..the mobile is getting hot and shut off the option automatically.. And the same reason for video option also..

Another problem is un even finish of mobile body..big gaps between frames..

Local head set for this expensive mobiles..in advertising it seems mdr-mc31em but nothing from sony...

Very shameful sony..why you are cheating customers???? 

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Hi, the heating up has been covered many, many times on the forum...do a search & have a good read of the reasons why.

Same goes with the gap issues of the screen against the bezel....some people have even gaps all round, some people have uneven gaps......you will have to speak to where you purchased the phone or contact your local Xperia Care Centre.....

With regards to the headphones....this really depends on 2 things, where you live & which service provider you use....some people get the phone with Noise Cancelling Headphones, some people just get the basic ones, some people get the Smartband & some the Magnetic Charger.

All of your questions have been covered/explained many times & its a good idea to do a search & read over other peoples comments/answers on them...time consuming but worth it!!

Keep us up to date with how you get on:smileysmileywink:

[ka_1415]

Dear dandy63,
First of all you use your brain..Then why sony is giving such damaged product to the customers.. In the world sony have only one name and one product of z2..we are loving sony with out any category of country base..okey..

[ka_1415]

Dear dandy..

This is not a suitable answer..

What is the difference of sony products in country base???

Can u explain..about the body irregularities and heating and the supply of accessories for each country???

Every where in the world sony have only one name and also one product of z2.. No other companies imitating the product..first understand that..

Boss..customer satisfaction is the first priority..

Thank you

[dm841]

Agreed you have a faulty device don't mean you should be rude to someone trying to help and 2 if you fell you not happy with the product return it and try to get a better one even companies like BMW recall defaults in their cars nothing is perfect and if you don't wanna go with Sony then go with another it's a world of choices

[ka_1415]

Dear dandy,

IMEI OF MY MOBILE IS

And handset serial number is 1410204D003A466 and model is MH410c1253-7589.3

This is for your information

[ka_1415]

Dear i m working in off shore rig..so please specify me a solution that  can i replace this product with in the warranty period from any sony showroom around the world??

[dandy63]

Hi, well i'm sorry that i'm not using my brain or giving you a suitable answer.......:smileylaugh:

[ka_1415]

Ya thats better...unknown things to be hidden

[dandy63]

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@ka_1415 wrote:
Ya thats better...unknown things to be hidden

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And what exactly is that meant to mean.....do you think i work for Sony or trying to give you false advice or something?????

If you have a complaint about me or my opinion then get in touch with one of the Site Admins......:smileysilly: