Problem in Sony Xperia T2 Ultra dual

[rameshsingh74]

Hi

I had purchased Sony Xperia T2 Ultra dual on 23rd July 2014 from mobility world DLF Gurgaon, its voice not clear / breaking, switch on off sometimes or restart, 13 mp camera is working like 3MP camera, submitted to sony service centre on 3rd day after purchase but they are ready to accept the problem and saying nothing wrong in it, same in customer care call centre they are not taking calls / responde / reply on our complaints, just waste of Rs. 24,000/-. Pls suggest I will go to cunsomer court about the same. 

[Rickard]

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

I'm sorry to hear that you still have issues with your phone.

I see that you sent an email about this to your local support this morning. I suggest that you wait for them to look into your case and contact you with a solution.

I'm sorry if you didn't get any response to earlier emails but checking our system we have only received two emails from you, one on the 28th of July which you got a reply to on the 29th and one this morning which is still at your local support team.