My headphone

[AbdulhalimAtef]

Hey sony i have z1 and my problem is when i plug in headphone and start music only one work
I hope fix it fast
I have lollipop 🍭

[Uliwooly]

Does it work while on safe mode?

Boot on safe mode

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

Also, settings, apps, all, smartconnect, clear data, restart your phone

[AbdulhalimAtef]

Still problem not fix
What should do

[_alexdon_]

Did the headphones work fine before?

[AbdulhalimAtef]

No not work

[_alexdon_]

In that case,you should have the headphones checked,perhaps they are broken.

[AbdulhalimAtef]

I have 2 headphonee

[_alexdon_]

There is a chance that one is broken.

[AbdulhalimAtef]

No i try it on Samsung device

[_alexdon_]

So you have 2,both work on Samsung and only one works on the Xperia?