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Mobile network problem

legi86
Visitor

Mobile network problem

I'm sorry,there is maybe a thread with similar topic,but I couldn't find it ๐Ÿ˜• my problem is that even my APNs are correct (i manually imported them from the site of my network provider),when I turn on mobile data traffic (and i'm registered on 3g network of my provider) nothing happens...no network connection,no 3G or gprs,and mms doesn't work either o.O  and i recently changed my SIM card,but the problem is still here

anyone have a clue what's the problem? 

13 REPLIES 13
legi86
Visitor

and i forgot to mention that my wireless network works without any problem..

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Uliwooly
Expert

Do you have a micro SIM card or a Nano SIM card? 

Do you have any taskillers, antivirus, or battery apps? 

legi86
Visitor

I have micro Sim card...lookout antivirus,and from those ''killers'' i have app cache cleaner..no batery saver

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Uliwooly
Expert

uninstall all antivirus, battery apps, task killer apps > restart your phone and check again 

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Uliwooly
Expert

if that doesn't work then repair your phone with SUS then do NOT install any app just enter the APN settings and check  your data 

Update Service (SUS)

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

legi86
Visitor

ok...tnx for advices,a lot...i'll do all that you said..and give you update on my status,if not tonight..then tomorrow

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Uliwooly
Expert

You can also boot on safe mode 

and see if you encounter the same issue

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

legi86
Visitor

Problem remains after uninstalling all those apps,and also in safe mode...

Now only repairing with SUS remains...

I came up with an idea that maybe the problem is in phone itslef...in internet drivers or something similar..but its highly unlikely,cuz wireless is working.. and this is after all a smart phone, they are all about internet connection..

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Uliwooly
Expert

Check with SUS and if that doesn't work then stop by your local Sony Repair Center

http://www.sonymobile.com/global-en/support/contact-us/