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Mobile data still not working - after lots of troubleshooting

jonaskassow
Visitor

Mobile data still not working - after lots of troubleshooting

Hi guys, hope you can help me!

Here is my issue:

- I can't use mobile data. Google Chrome (and other internet using applications) tells me, that I don't have any internet connection (unless WiFi is turned on). 

- I haven't got any data symbol (H+, 3g, 4g etc.) next to the network coverage/streng symbol on top of the screen. 

Extra info: 

- As i manually search for carriers manually, I see various networks including my own operator (Called CBB in Denmark). It even shows that the chosen operator network supports 3g and 4g.

- I can call and send/recieve text messages without any problems. 

I have tried this:

- Rebooting to Safe Mode
- Reset the phone

- Reparing Phone with PCC - as described in this link: http://talk.sonymobile.com/t5/Xperia-Ion/Detailed-Software-Repair-Instructions-using-Pc-Companion-Wi...
- Downloaded internet setting via settings > more > internet settings
- Manually configured APN.
- Reset APN to standard.

Hope you can help me solving the problem!! Thank you Slightly_smiling_Face 

1 REPLY 1
jonaskassow
Visitor

In addition:
- The phone is fully upgraded with Android 5.0.2
- It's an Xperia Z1 Compact - D5503