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Hi Sony team

Chetra
Visitor

Hi Sony team

I've used Sony Experia for around 2 years without any problem, I recently got some problem with battery dropped down without used it. And when it goes to 45% of battery I note that just every second it drop down fast to 0% just only 3 minutes without used it. Please help me out.
14 REPLIES 14
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Uliwooly
Expert

@Chetra

Repair the phone with PCC

PC Companion (PCC)

Bridge (for Mac)

 

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 

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Uliwooly
Expert

@Chetra

If PCC doesn't solve the issue then you must contact your local Xperia Care

http://support.sonymobile.com/global-en/contactUs/

Chetra
Visitor

Thank I will test it on my own self, I hope it works
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Uliwooly
Expert

@Chetra

Keep us updated. 

Chetra
Visitor

Ok, but PCC is just for repair and update, right? I think I should update my phone and will my battery is back to normal?
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Uliwooly
Expert

@Chetra

If its a software issue it might, but it seems to be a hardware issue. 

Chetra
Visitor

If hardware issue, so what should I do?
Chetra
Visitor

I haven't found that issue on google or youtube either. Only mine I think
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Uliwooly
Expert

@Chetra

Contact your local Xperia Care to get it inspected

http://support.sonymobile.com/global-en/contactUs/