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Help With Xperia J

GalWain
Visitor

Help With Xperia J

Hi,

i have sony xperia J and I update my phone to new version from into the phone.

The update is not completed and failed middle.

The update is not completed and failed in the middle, the phone turned off and turned on, appeared next image:

mym0logj2qxm.jpg

Android does not work and stuck in this situation

what can I do?

27 REPLIES 27
GalWain
Visitor

I dont understand.

How do I get the state list have the option XPERIA J?

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_alexdon_
Expert

Right click on the executable,properties,compatibility tab,run in compatibility mode with windows 7.

alexdon
GalWain
Visitor

i succses to do this,

but the software writing to me 'no new software is available for your phone. your phone already has the latest available software installed'

and the situation not change.

Appears to me a sign of a download with a yellow exclamation mark as before 

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_alexdon_
Expert

You should be able to repair.Doesn't it prompt you?

alexdon
GalWain
Visitor

no, isnt important to me

how i do this?

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_alexdon_
Expert

It should let you repair if you want.Try to repair with PC companion:

http://www.sonymobile.com/gb/tools/pc-companion/

alexdon
GalWain
Visitor

how i do this?

you have a guide to give me plz?

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_alexdon_
Expert

You just need to connect the phone to your PC and it will check the firmware after which it will let you repair.

alexdon
GalWain
Visitor

i dont know how to do this

profile.country.RO.title
_alexdon_
Expert

What are you using?sony update service or pc companion? Just open the software,it will tell you when to connect the phone while it is turned off.

alexdon