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pochuevalex

Hi everyone!

It seems that I've got a Sony Z3 prototype.....

I've talked to Sony Support but they haven't answered my questions, so I hopes are with you!

1) I receive numerous reports on the crash file to upload. Is anyone else get those reports? When I try to do smth with it nothing happens, so these bug reports are just listing in the notification menu.

2) I can't update it to Android 5.0 Lolipop. It says that I have the most up to date software.

3) I can't disbale sending reports function in the settings-->about the tablet-->usage info settings. Does it have anything to do with #1 question?

With kind regards,

Alex

Hampus

Hi,

This sound like a prototype. You can check the IMEI/ID label on your device:

http://support.sonymobile.com/global-en/xperiaz3tabletcompact/userguide/IMEI-number/

If you have a prototype, this label will give you the information that it's a prototype build and "not type approved". The IMEI/IDID number should also start with two or more zeros for example: 00XX.

pochuevalex

Yes, in fact IMEI starts with 00

So what are the consequences of having a prototype? Should I get rid of it ASAP?

Hampus

If you have contacted your local support team, I suggest that you wait for a reply from them. They should be able to give you further details in this matter and how you should proceed.