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Flashlight problem

cosmy
Visitor

Flashlight problem

Hello. when I turn on the flash, pictures come out very white, like light cover everything and do not understand a thing .  in the same time,the camera doesn't focus proprely ,like it's no time and the flash cover all. this happens with all the camera apps i have installed,and i have the latest android update .33. when i take pictures with  the flash option for red-eyes,everything is okay and good. PHOTO_20161121_193134.jpg

4 REPLIES 4
profile.country.GB.title
Uliwooly
Expert

does your phone has a protective case? 

cosmy
Visitor

yes,but same thing happens even without the case. this pic is taken with no case on the phone

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Uliwooly
Expert

I can't see the picture just yet, does the back cover has any damage?

cosmy
Visitor

Nope :?