Dissapeared videos & Mp3 files

[Berber]

Today dissapeared videos & Mp3 files in Video and Music App, files are available only via File Commander and Downloads, - no music- no content available and the same is in Video App -no items, empty folders.
I've been using Lolipop for 2 moths, not any other problem have detected yet.
Any ideas to solve it?
Have restarted 2 times- Not work

[Berber]

Hi all, yesterday i re- updated the device with PCC, everything seemed to be OK, all media files were available to open in its apps, Music,Album,Video, but today after auto app update the same problem returned, Walkman renamed to Music app and there are no files again...
May be i should wait for some next updates??

[Uliwooly]

@Berber

where is the music stored? 

[Berber]

Internal Storage, i'm not using SD card at all,
Only via file commander or downloads mp3 files can be played...

[Uliwooly]

@Berber

'

There's probably another issue not the music/walkman app but another app creating this issue. 

[Berber]

I think so, I suspect Call Recorder App, but removing it,clearing data in apps and restarting the phone doesn't bring any results, even in safe mode boot

[Berber]

Even in safe mode there are no mp3 in Walkmann/Music app, i have call recorder app by >clever mobile. Does anybode use this app?

[Uliwooly]

@Berber

This is what I would do. 

Repair the phone with PCC > do NOT sync anything > don't auto update nor auto download any app > update the walkman app > Music > check if it works, if it does > start downloading apps > until you find the culprit. 

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355