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Contact app closed

Jeff-A
Visitor

Contact app closed

I have recently bought an Xperia Z3 phone and until today it worked OK. However this morning when I tried to make a phone call, the phone app opened briefly and then closed again. I tried the contacts app, which opened OK, but when I selected an entry it reported "Contacts closed".

The Support app was also Closed.

After I contacted the support web page (via my PC) I switched off the phone (hold down power button and 'Power off') and then switched it on again and this appears to have fixed the problem.

Is this a common situation? What is likely to have caused the problem?

The memory has approx. 9GB free.

1 REPLY 1
Thommo
Genius

Just like any computerised device it has it's moments and a system restart fixes the issue - Could be a build up of cache blocking the memory from processing new commands which likely to be the issue and a restart clears this blockage