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Charging Green Light only 27% very slow charge

Xstream
Visitor
June 2015
June 2015

Charging Green Light only 27% very slow charge

Hello, not sure what is going on with my z1, it has a green light when charging but its painfully slow, its in the 20 -30% constantly but has a green light when charging, I have tried vasrious cables and power sources. pc/laptop/plug no change Slightly_frowning_Face

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Curnow1
Contributor
Contributor
June 2015
June 2015

The device should have a orange LED on the top. That's weird. Try restarting your device or going into safe mode and charge it. Is it still green or orange? Try also charging it with the device OFF

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Phy
Legend
Legend
June 2015
June 2015

That might be a hardware issue, contact your local Xperia Support

http://support.sonymobile.com/global-en/contactUs/

Does it work while on safe mode?
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