cannot delete text messages sony z2

[mohqureshi]

Hello

I havea sony z2 and i am unable to delete the text messages

i have tried

delete conversations, ticked the one i wanted deleted, clicked on dleted, then confirm delete.

Then i get message deleting conversations, then get the message message deleted

BUT the message is still there

[Phy]

         
  Try Clearing the data.

How to clear data on apps. From your Home screen 

1. Tap the Application screen icon.
2. Find and tap Settings > Apps.
3. Swipe to the All tab.
4. Find messaging app tap on the app.
5.  Tap Force stop > Clear data.
6. Restart the phone

[Phy]

if that doesn't work, boot on safe mode and then try to delete the messages

[Phy]

How to boot on safe mode.
http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[Uliwooly]

Are you using the pre-loaded app or a third-party messaging app?

[mohqureshi]

Hi

clearing the data has not worked, resetting to factory setting has not worked either

[mohqureshi]

im using the original one not a 3rd party one

[mohqureshi]

Hi

I have tried safe mode and that has not worked either

[mohqureshi]

Hi would force stop and clear data delete all my messages

i just want selected text message deleted

[Sam]

@mohqureshi - It shouldn't but if there is an issue with the applciation it may.